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Privacy Policy

Ever After Jewellery – Fine Jewellery

At Ever After Jewellery ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, https://www.everafterjewellery.com ("Website"), or interact with us in other ways. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you use our Website. The type of information we collect depends on how you interact with us.

Personal Information:

  • Identity Details: Full name, email address, postal address, phone number, date of birth.
  • Payment Information: Credit/debit card details, billing address, and transaction history (processed securely via Shopify Payments or other payment gateways).
  • Account Information: Username, password, and preferences when creating an account on our Website.

Non-Personal Information:

  • Device Information: IP address, browser type, device type, operating system, and other technical details.
  • Browsing and Usage Data: Pages viewed, products clicked on, search terms, time spent on pages, and other interactions with the Website.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience and collect analytical data.

2. How We Use Your Information

We use your personal information for various purposes, including:

  • To Process Orders and Payments: To complete your transactions, process payments, and arrange delivery.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may have with your orders or account.
  • Marketing and Communications: To send promotional offers, updates on new products, and news about our brand. You may opt-out at any time by unsubscribing from our marketing communications.
  • Website Improvement: To analyse and improve the functionality of our Website, enhancing your shopping experience.
  • Legal and Compliance: To comply with applicable laws, regulations, and obligations, including accounting and tax requirements.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal data and enhance your browsing experience. These technologies allow us to:

  • Improve Website Performance: Save your preferences, remember your cart, and optimise the site’s functionality.
  • Analytics: Collect information about how users interact with our Website to improve content and design (e.g., Google Analytics).
  • Personalised Advertising: Serve relevant advertisements and promotions based on your browsing behaviour.

    You can adjust your browser settings to disable cookies, though doing so may affect the functionality of some features on our Website.

4. How We Protect Your Information

We implement a variety of security measures to safeguard your personal data, including encryption, secure servers, and industry-standard security practices. However, no method of data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third-party service providers to facilitate the services we provide, including:

  • Payment Processors: To process payments and verify transactions.
  • Shipping and Fulfilment Providers: To deliver your orders.
  • Marketing and Advertising Providers: To send you promotional materials (only with your consent).
  • Legal Compliance: To comply with applicable legal obligations, respond to a court order, or protect our rights.

  • Meta Enhanced Data Sharing:
We may share some of your data with Meta (Facebook) for the purpose of delivering personalised advertising and improving our marketing efforts. This includes sharing certain information about your usage patterns on our website (such as products viewed and purchased) to enable targeted advertising on Meta’s platforms (including Facebook and Instagram). You can manage and control this sharing by adjusting your privacy preferences within your Meta account settings or through our Website settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including compliance with legal and regulatory obligations. When your information is no longer needed, we will securely delete or anonymise it.

7. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access Your Information: You can request access to the personal information we hold about you.
  • Correct Your Information: If any of your information is incorrect or incomplete, you can request that it be updated.
  • Delete Your Information: You may request that we delete your personal data, subject to any legal obligations we may have.
  • Opt-Out of Marketing: You can opt-out of receiving marketing emails or newsletters by clicking the unsubscribe link in our emails.
    To exercise any of these rights, please contact us at hello@everafterjewellery.com.au


8. Third-Party Websites

Our Website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before sharing any personal information.

9. International Data Transfers

As part of our services, your personal information may be transferred to, and stored on, servers located outside your country, including the United States or other jurisdictions. By using our Website and providing your information, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Ever After Jewellery

Email: support@everafterjewellery.com.au